At Sensaroo, the safety of little ones is always our top priority. Our toys are thoughtfully selected and designed to encourage joyful play, connection, and development.

While play is meant to be fun, it’s also important that toys are used safely and appropriately. This page outlines important safety information for parents and caregivers using products purchased from Sensaroo.

We encourage all caregivers to read this information carefully before allowing children to use any product purchased from sensaroo.com.au 

Adult Supervision

Our toys are designed to support playful interaction between parents, caregivers, and children.

For safety reasons, adult supervision is recommended during play, particularly for children under 36 months of age.

Even when a toy is age-appropriate, young children may explore objects in unexpected ways (including mouthing, chewing, throwing, or pulling apart items). Supervision helps ensure play remains safe and enjoyable.

Age Recommendations

Age recommendations provided on product pages, packaging, or labels are intended as general developmental guidance only.

Children develop at different rates, and parents or caregivers should always use their judgement when determining whether a toy is suitable for their child.

When selecting toys, consider your child's:

• Age and developmental stage
• Motor skills and coordination
• Ability to grasp, chew, or manipulate objects
• Play behaviour and curiosity level

If a toy appears damaged, broken, or unsuitable for your child’s developmental stage, it should not be used.

Choking Hazard Warning

Some products or components may contain small parts that could pose a choking hazard for young children.

For this reason:

• Toys containing small parts are not suitable for children under 36 months unless otherwise stated.
• Always inspect toys before each use.
• Discontinue use immediately if any part becomes loose, damaged, or detached.

Children should never be left unattended with toys that contain removable components or small pieces.

Product Inspection

To help keep play safe, we recommend regularly checking toys for signs of wear or damage.

Before each use:

• Inspect toys for loose parts, tears, cracks, or breakage
• Ensure all components remain securely attached
• Confirm the toy is clean and in good condition

If any product becomes damaged or compromised, stop using it immediately.

If you believe a product may be faulty, please contact hello@sensaroo.com.au so our team can assist.

Proper Use of Products

All products sold by Sensaroo are intended to be used only for their intended purpose as toys or developmental play items.

For safe use:

• Do not modify, alter, or dismantle products
• Do not allow children to use products in unintended ways
• Follow any care or usage instructions provided on packaging or product pages
• Remove all packaging materials before giving toys to children

Packaging materials (plastic bags, ties, cardboard inserts, etc.) should be disposed of immediately as they may pose suffocation or choking hazards.

Cleaning and Care

Maintaining clean toys is an important part of safe play.

Unless otherwise stated on the product page or packaging:

• Toys should be cleaned regularly with mild soap and warm water
• Avoid harsh chemicals or abrasive cleaners
• Ensure toys are completely dry before returning them to a child

Always follow any specific care instructions included with individual products.

Regulatory Standards & Safety Compliance

Where applicable, products sold by Sensaroo are manufactured or sourced in accordance with recognised toy safety standards.

These may include:

• Australian Consumer Law (ACL) product safety requirements
• AS/NZS ISO 8124 Toy Safety Standards
• International toy safety standards such as EN71 (Europe) or ASTM F963 (United States), where relevant

Compliance with these standards does not replace parental supervision and responsible use.

Product Information Accuracy

We make every effort to ensure product descriptions, safety information, and age recommendations listed on sensaroo.com.au are accurate and up to date.

However:

• Product colours or details may vary slightly due to manufacturing or photography
• Product packaging may occasionally change
• Product information may be updated as safety standards evolve

If you have questions about a product’s safety or suitability, please contact us before purchase.

Liability Disclaimer

By purchasing and using products from Sensaroo, customers acknowledge that:

• Toys must be used responsibly and under appropriate supervision
• Parents and caregivers are responsible for determining suitability for their child
• Improper use, misuse, modification, or failure to supervise children may increase risk of injury

To the maximum extent permitted by law, Sensaroo will not be liable for injury, loss, or damage resulting from misuse, modification, or failure to follow safety guidance.

Nothing in this disclaimer limits or excludes rights provided to consumers under Australian Consumer Law.

Product Concerns or Safety Issues

If you believe a product purchased from Sensaroo:

• Is faulty
• Has developed a safety issue
• Does not meet expected quality or safety standards

please contact our team as soon as possible so we can investigate and assist.

Email: hello@sensaroo.com.au 

Where required, we will provide remedies in accordance with Australian Consumer Law, including repair, replacement, or refund where applicable.

Updates to This Safety Page

We may update this Safety & Product Disclaimer page from time to time to reflect:

• Updated safety standards
• Product changes
• Regulatory updates

The most current version will always be available at sensaroo.com.au

A Final Note

At Senaroo, we believe play should be joyful, engaging, and safe. Thank you for helping us create a safe play environment for little ones by supervising play and using toys as intended.

If you ever have questions about our products, we’re always happy to help.